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Duty Manager
2 months ago
We are seeking a professional Duty Manager to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of our thriving community of active and independent older people, so they get to live their best lives - in elegant private apartments in a beautiful setting – with the peace of mind of always having someone on hand to help if needed.
Key Responsibilities- Manage the security of the development, ensuring the safety and wellbeing of the homeowners.
- Oversee the Care and Support teams, ensuring seamless delivery of services.
- Coordinate and facilitate activities that strengthen community spirit within the development.
- Provide exceptional customer service, responding to resident needs and concerns.
- Collaborate with colleagues to achieve business objectives and improve resident satisfaction.
- Warm, friendly, organised, and self-motivated individual with experience in care or support environments.
- Excellent care skills and a passion for delivering high-quality customer service.
- QCF Health and Social Care (Adults) Level 3 qualification or equivalent.
- Ability to work independently and as part of a team, with a focus on resident satisfaction.
- Driven to continue growing skills and knowledge, with a commitment to excellence.
McCarthy Stone has been officially recognised as a great place to work. This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.
