Claims Analysis and Insight Manager

4 weeks ago

Manchester M AL, United Kingdom esure Group Full time
Job Title: Claims Analysis and Insight Manager

Are you passionate about data-driven decision making and driving business performance? We are seeking a dynamic Claims Analysis and Insight Manager to provide essential data, analytical, and insight support to our Senior Claims management team, Reserving function, Technical Pricing team, Finance department, and Executive team.

Key Responsibilities:
  • Analyse financial and operational MI, focusing on Motor and Home Claims, operational MI, corporate MI, supplier performance, forecasting, and saving initiatives.
  • Shape and deliver claims-related MI, analysis, and insights across our various workstreams including to the executive team.
  • Promote and contribute to the use of predictive analytics and data science, working closely with external service providers.
  • Liaise with Technical Claims Managers to understand and communicate risks, opportunities, and their financial impacts.
  • Support the claims transformation programme through ownership of project elements as advised.
  • Collaborate with the actuarial reserving function to provide clarity on claims performance and challenge projections.
  • Work with the Technical Pricing team to explain claims trends and support pricing decisions.
  • Ensure robust and detailed claims-related elements of plans and re-forecasts in collaboration with Finance and Pricing.
  • Ensure timely and accurate completion of MI requests from regulatory bodies.
Requirements:
  • Strong understanding of the financial services industry, preferably with a degree in a mathematical subject or Economics.
  • Advanced IT skills, including statistical packages, programming (Python/R), strong SQL coding.
  • Experience with data warehouse tools (Databricks) and visual analysis tools (Tableau).
  • Excellent analytical and technical skills with strong statistical abilities.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work autonomously, manage multiple tasks, and maintain high accuracy under pressure.
  • Maintain confidentiality in sensitive business information.
  • Resilience and motivation to provide consistent work performance.
  • Ability to establish and maintain effective working relationships within a team environment.
  • Confidence in working and liaising at a senior level.
What We Offer:
  • A competitive salary that recognises your skills and potential.
  • A bonus scheme that celebrates your contribution to esure's success.
  • Discounts on our insurance products, for you and your family.
  • 25 days annual leave, plus 8 flex days to be taken as and when suits you.
  • Benefits just for you: our hub – My Benefits Box – is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
  • Grow your career with us: whatever your goals, we'll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech.
  • Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business – for work and play.
  • More flexibility for you: we're a proud supporter of the ABI's Make Flexible Work campaign and welcome you to ask about the flexibility you need.
  • Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself – like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause.
  • A helping hand to do your bit for a greener and safer world: driving good in the world couldn't be more important to us. That's why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle.
  • Everyday appreciation: praise from your colleagues means the world Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award.

We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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