Claims Analysis and Insight Manager

4 weeks ago

Manchester M AL, United Kingdom esure Group Full time
Job Title: Claims Analysis and Insight Manager

At esure Group, we're seeking a highly skilled Claims Analysis and Insight Manager to join our team. As a key member of our Senior Claims management team, you'll be responsible for providing essential data, analytical, and insight support to drive business performance and company success.

Key Responsibilities:
  • Analyse financial and operational MI, focusing on Motor and Home Claims, operational MI, corporate MI, supplier performance, forecasting, and saving initiatives.
  • Shape and deliver claims-related MI, analysis, and insights across our various workstreams, including to the executive team.
  • Promote and contribute to the use of predictive analytics and data science, working closely with external service providers.
  • Liaise with Technical Claims Managers to understand and communicate risks, opportunities, and their financial impacts.
  • Support the claims transformation programme through ownership of project elements as advised.
  • Collaborate with the actuarial reserving function to provide clarity on claims performance and challenge projections.
  • Work with the Technical Pricing team to explain claims trends and support pricing decisions.
  • Ensure robust and detailed claims-related elements of plans and re-forecasts in collaboration with Finance and Pricing.
  • Ensure timely and accurate completion of MI requests from regulatory bodies.
Requirements:
  • Strong understanding of the financial services industry, preferably with a degree in a mathematical subject or Economics.
  • Advanced IT skills, including statistical packages, programming (Python/R), strong SQL coding.
  • Experience with data warehouse tools (Databricks) and visual analysis tools (Tableau).
  • Analytical Skills: Excellent analytical and technical skills with strong statistical abilities.
  • Communication: Strong communication, interpersonal, and problem-solving skills.
  • Autonomy: Ability to work autonomously, manage multiple tasks, and maintain high accuracy under pressure.
  • Discretion: Maintain confidentiality in sensitive business information.
  • Key Attributes: Resilience and motivation to provide consistent work performance, ability to establish and maintain effective working relationships within a team environment, confidence in working and liaising at a senior level.

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