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Park Administrator Role
2 months ago
We are seeking a highly organized and customer-focused Park Administrator to join our team at Haulfryn - South. As the first point of contact for our owners and guests, you will provide a warm and welcoming experience, ensuring that every interaction is positive and memorable.
Key Responsibilities- Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.
- Act as the first line of contact for complaints, escalating issues as necessary to ensure a fair and satisfactory outcome.
- Liaise with the sales team to ensure a smooth handover of owner's holiday homes, ensuring that all necessary documentation is completed and that the handover process is seamless.
- Responsible for all office administration activities, including monitoring and maintaining office equipment, controlling inventory, raising Purchase Orders, and maintaining the tidiness of the reception area.
- Actively promote the Haulfryn managed sublet package, liaising with guests and owners to ensure that all necessary bookings, charges, maintenance, and quality control are completed in a timely and efficient manner.
- A competitive salary and bonus scheme.
- Discounted holidays at our UK holiday parks.
- 50% discount on food.
- 30 days holiday (including Bank Holiday allowance) increasing up to 35 days with service (pro rata for part-time).
- Company Sick Pay.
- Enhanced Pension Scheme & Life Assurance/Life Cover.
- Training and Development Opportunities.
Haulfryn - South is a family-owned business with over 85 years of experience in providing exceptional holiday experiences. We pride ourselves on our family values, beautiful locations, and warm and friendly team. We are committed to nurturing the nature around us and creating a community feel that makes our guests feel at home.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
