Temporary Support Executive
3 weeks ago
We're looking for a skilled Temporary Support Executive to join our team and deliver exceptional customer experiences. If you have a passion for helping people and providing top-notch support, this could be the perfect role for you
Job Overview:
This temporary position is an excellent opportunity to gain experience in a fast-paced customer service environment. As a Temporary Support Executive, you will be responsible for handling customer inquiries, providing product information, and resolving customer complaints.
Key Responsibilities:
- Handling customer inquiries via phone, email, and chat, ensuring prompt and accurate responses.
- Providing product information, resolving customer complaints, and offering effective solutions to ensure customer satisfaction.
- Assisting with after-sales support, including processing returns, exchanges, and refunds.
- Maintaining a high level of knowledge about the company's products and services to provide accurate and up-to-date information to customers.
What We Offer:
- Competitive hourly rate: £11.79 per hour
- Flexible working hours: 9am-5:30pm
- Location: Leeds City Centre (with hybrid options once fully trained)
- Ongoing training and development opportunities
- Recognition and rewards for outstanding performance
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