Customer Service Representative

2 weeks ago


Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at London Bridge Hospital. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our patients and their families.

Key Responsibilities:

  • Answering telephone calls and transferring the call in a professional manner.
  • Ensuring all systems are accurately updated and transferred to the correct department/individual or facility.
  • Providing rapid response when answering calls, working towards set SLAs and individual KPIs.
  • Liaising closely with the staff at each allocated Hospital, keeping colleagues updated on any new services and consultant updates.

Requirements:

  • Excellent customer care skills.
  • Previous work experience in a high pressured environment.
  • Excellent telephone manner.
  • Good team player.
  • Excellent time management.

Why London Bridge Hospital?

At London Bridge Hospital, we are committed to delivering exceptional care to our patients. We believe that our employees are our greatest asset, and we offer a range of benefits to support their wellbeing and career development.

Benefits:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
  • Private Healthcare Insurance for treatment at our leading hospitals.
  • Private pension contribution which increases with length of service.
  • Season Ticket Loan and Cycle to Work scheme.
  • Group Life Assurance from day one.
  • Critical illness cover.
  • Enhanced Maternity and Paternity pay.
  • Corporate staff discount for all facilities including Maternity packages at The Portland.
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
  • Discounts with over 800 major retailers.

Diversity and Inclusion

We believe that everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. We are committed to creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.



  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at London Bridge Hospital. As a key member of our service centre, you will be responsible for delivering exceptional customer service, responding to customer inquiries, and resolving issues in a professional and timely manner.Key...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at London Bridge Hospital. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our patients and their families.Key Responsibilities:Answering telephone calls and transferring the call in a...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at London Bridge Hospital. As a key member of our patient access team, you will be responsible for delivering exceptional customer service to our patients and their families.Key Responsibilities:Answering telephone calls and transferring calls in a...


  • Prestatyn, Denbighshire, United Kingdom T. J. MORRIS LIMITED Full time

    About the RoleJob OverviewDeliver exceptional customer service by being approachable, friendly, and helpful. Assist customers with product queries and provide a seamless shopping experience.Work collaboratively with the team to achieve sales targets and maintain a high level of customer satisfaction. Ensure products are available, well-presented, and easily...


  • Prestatyn, Denbighshire, United Kingdom T. J. MORRIS LIMITED Full time

    About the RoleJob OverviewDeliver exceptional customer service by being approachable, friendly, and helpful. Assist customers with product queries and provide a seamless shopping experience.Work collaboratively with the team to achieve sales targets and maintain a high level of customer satisfaction. Ensure products are available, well-presented, and easily...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job Title: Switchboard OperatorLocation: PrestatynJob Type: Full-Time, 38 hours per weekJob Category: HealthcareWe are seeking a skilled Switchboard Operator to join our team at London Bridge Hospital. As a Switchboard Operator, you will be responsible for delivering exceptional customer service, selling the benefits of our services, and guiding customers...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job Title: Switchboard OperatorLocation: PrestatynJob Type: Full-Time, 38 hours per weekJob Category: HealthcareWe are seeking a skilled Switchboard Operator to join our team at London Bridge Hospital. As a Switchboard Operator, you will be responsible for delivering exceptional customer service, selling the benefits of our services, and guiding customers...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job SummaryWe are seeking a skilled Switchboard Operator to join our team at London Bridge Hospital. As a key member of our patient access team, you will be responsible for delivering exceptional customer service and ensuring seamless communication between patients, staff, and external partners.Key ResponsibilitiesAnswering telephone calls and transferring...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job SummaryWe are seeking a skilled Switchboard Operator to join our team at London Bridge Hospital. As a key member of our patient access team, you will be responsible for delivering exceptional customer service and ensuring seamless communication between patients, staff, and external partners.Key ResponsibilitiesAnswering telephone calls and transferring...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job SummaryWe are seeking a skilled Switchboard Operator to join our team at London Bridge Hospital. As a key member of our patient access team, you will be responsible for delivering exceptional customer service and ensuring seamless communication between patients, staff, and external partners.Key ResponsibilitiesAnswering telephone calls and transferring...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job SummaryWe are seeking a skilled Switchboard Operator to join our team at London Bridge Hospital. As a key member of our patient access team, you will be responsible for delivering exceptional customer service and ensuring seamless communication between patients, staff, and external partners.Key ResponsibilitiesAnswering telephone calls and transferring...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job SummaryWe are seeking a skilled Switchboard Operator to join our team at London Bridge Hospital. As a key member of our patient access team, you will be responsible for delivering exceptional customer service and ensuring seamless communication between patients, staff, and external partners.Key ResponsibilitiesAnswering telephone calls and transferring...


  • Prestatyn, Denbighshire, United Kingdom Iceland Full time

    Role OverviewAs a Home Delivery Driver with Iceland, you will be the face of our business, delivering shopping to customers' doors and providing exceptional levels of customer service. This role requires strong interpersonal skills, a love of the open road, and the ability to work as part of a supportive team.Key ResponsibilitiesDeliver shopping to...


  • Prestatyn, Denbighshire, United Kingdom Timpson Ltd Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Trainee Store Manager. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.Key Responsibilities:Provide outstanding customer service and ensure a positive...


  • Prestatyn, Denbighshire, United Kingdom Timpson Ltd Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Trainee Store Manager. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.Key Responsibilities:Provide outstanding customer service and ensure a positive...


  • Prestatyn, Denbighshire, United Kingdom Timpson Ltd Full time

    About the JobAre you looking for a new career in retail or hospitality? Timpson, a successful high street service retailer, is seeking individuals with great personalities and previous customer-focused experience to join their team as a Trainee Store Manager.As a Trainee Store Manager, you will have the opportunity to develop your skills and knowledge in key...


  • Prestatyn, Denbighshire, United Kingdom Timpson Ltd Full time

    About the JobAre you looking for a new career in retail or hospitality? Timpson, a successful high street service retailer, is seeking individuals with great personalities and previous customer-focused experience to join their team as a Trainee Store Manager.As a Trainee Store Manager, you will have the opportunity to develop your skills and knowledge in key...


  • Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job Summary:We are seeking a skilled Switchboard Operator to join our team at London Bridge Hospital.Key Responsibilities:Answering telephone calls and transferring calls in a professional manner.Maintaining accurate records and updating systems as required.Responding to calls in a timely manner, meeting set SLAs and individual KPIs.Liaising with staff at...

  • Bar Team Member

    3 weeks ago


    Prestatyn, Denbighshire, United Kingdom Warner Leisure Hotels Full time

    Customer Service Excellence in a Dynamic EnvironmentAs a Bar Team Member at Warner Leisure Hotels, you will be part of a vibrant team that delivers exceptional customer experiences in a fast-paced environment. Your primary responsibility will be to provide top-notch customer service, ensuring that every guest feels valued and cared for.- Greet customers with...

  • Bar Team Member

    2 weeks ago


    Prestatyn, Denbighshire, United Kingdom Warner Leisure Hotels Full time

    Role OverviewAs a Bar Team Member at Warner Leisure Hotels, you will be part of our Food and Beverage Team, responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. Your role will involve greeting customers, taking orders, and handling payments with efficiency and professionalism.Key Responsibilities- Greet...