Senior Data Insights Manager
2 months ago
About the Role
We are seeking a highly skilled Senior Data Insights Manager to join our team at Bupa. As a key member of our data analytics team, you will be responsible for providing critical insights and analytics to support our business operations.
Key Responsibilities
- Design and develop advanced data solutions to address complex business challenges and user stories.
- Partner with cross-functional teams to identify opportunities for improvement and develop data-driven solutions.
- Lead the development of key metrics and insights to enable operational oversight of our contact center performance.
- Act as a subject matter expert for data modeling and data presentation techniques.
- Develop a deep understanding of our customer service domain and design data solutions to support business objectives.
Requirements
- Significant experience in data analytics and insights, with a strong background in data modeling and data presentation techniques.
- Experience working in a regulated environment and knowledge of Conduct Risk frameworks.
- Strong stakeholder management skills and ability to communicate complex data insights to non-technical stakeholders.
- Knowledge of Microsoft data products, including PowerBI, and experience with coding languages such as Python, R, Dax, and SQL.
What We Offer
- A competitive salary and benefits package, including health insurance and a pension plan.
- Opportunities for professional growth and development in a dynamic and supportive team environment.
- A chance to work with a leading health insurer and provider, making a positive impact on people's lives.
Why Bupa?
We are a health insurer and provider, driven by a purpose to help people live longer, healthier, happier lives. We value diversity and inclusion, and we encourage applications from people with diverse backgrounds and experiences.
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