Service Workshop Operations Manager

5 days ago


Leicester, Leicester, United Kingdom Sytner Group Full time

About Sytner Group

We are a leading automotive retailer with over 140 dealerships across the UK, representing 23 prestige vehicle brands. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the industry.

Our Values

We value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a Workshop Controller. As a key member of our operations team, you will be responsible for ensuring the smooth running of our workshops, providing excellent customer service, and maintaining high standards of technical expertise.

Key Responsibilities

  • Manage and coordinate workshop operations to ensure efficient and effective service delivery
  • Provide technical expertise and support to colleagues to ensure high-quality repairs and maintenance
  • Develop and implement processes to improve workshop efficiency and productivity
  • Collaborate with colleagues to achieve business objectives and improve customer satisfaction
  • Ensure compliance with industry standards and regulations

What We Offer

We offer a competitive salary and benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, career development opportunities, and recognition of long service. We also offer a range of discounts and perks, including discounted car schemes, high street discounts, and cycle to work schemes.

Why Sytner Group?

We are passionate about building an environment where everyone feels valued, appreciated, and able to reach their full potential. We are committed to continuous improvement and innovation, and we welcome applications from individuals who share our values and are passionate about delivering exceptional results.



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