Protection Claims Specialist

5 days ago


Bristol, Bristol, United Kingdom Irish Life Group Services Limited Full time

Canada Life UK's Clinical Claims Assessor plays a pivotal role in safeguarding the accuracy and fairness of claims handling processes. With a strong understanding of insurance principles and regulations, you will contribute to delivering best-in-class customer experiences.

About This Job
  • Review and validate clinical claims, adhering to defined policy terms and conditions, and escalating concerns to management as needed.
  • Collaborate with cross-functional teams to resolve claim-related queries and develop targeted solutions to improve process efficiency.
  • Develop a deep understanding of the protection business and its offerings, enabling you to make informed decisions about claim validation and settlement.
Key Accountabilities
  1. Craft detailed reports outlining claim assessment results, highlighting potential areas of improvement and recommending corrective actions.
  2. Stay up-to-date with industry developments and regulatory changes affecting protection products, applying this knowledge to enhance claim evaluation processes.
  3. Promote a culture of transparency and accountability throughout the organisation, contributing to an environment where excellence is continuously pursued.


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