Food and Beverage Team Member

7 days ago

Norwich, Norfolk, United Kingdom Dunston Hall Hotel, Spa & Golf Resort Full time

Delivering Exceptional Guest Service

We are seeking a passionate and dedicated individual to join our Food and Beverage team at Dunston Hall Hotel, Spa & Golf Resort. As a Food and Beverage Team Member, you will be responsible for ensuring guest satisfaction and brand standards are met in a variety of Food and Beverage areas across the hotel.

Key Responsibilities:

  • Provide exceptional guest service and ensure guest satisfaction
  • Keep up to date with pricing and promotions to provide advice to guests and maximise sales
  • Work under pressure and maintain a high level of professionalism

What We Offer:

  • Free health club membership (T&Cs apply)
  • Discounts across golf including membership, guest rates, green fees, buggies and clothing
  • Discounts across The QHotels Collection
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development available
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking

About Us:

Dunston Hall Hotel, Spa & Golf Resort is a 4*, 166-bedroom property located in Norwich. Our hotel features beautiful garden views, an 18-hole golf course, and a range of dining options including the Brasserie restaurant, Bunkers bar, and a terrace bar. We also offer afternoon tea, private dining, and meetings and event spaces.

Our Commitment:

The QHotels Collection are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know.

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