Commercial Contract Coordinator

6 days ago


Leeds, Leeds, United Kingdom CBRE GWS Full time
Job Title:
As a Commercial Contract Coordinator with CBRE Global Workplace Solutions (GWS), you will play a crucial role in supporting our clients' needs. The main feature of this position is to provide exceptional customer service and business support, contributing to the continued growth and success of our Business Unit.

Responsibilities:
  • Provide timely and professional support to clients through calls and emails.
  • Determine the nature and priority of faults based on client information.
  • Liaise closely with site teams and head office to ensure accurate processing of quotations and purchase orders.
  • Manage the supply chain and drive vendors to meet required Service Level Agreements (SLAs).
  • Coordinate with the engineering team to attend to all callouts within specified SLAs.
  • Ensure all work is carried out in accordance with the contract scope and terms.
  • Raise and assign work orders to relevant resources.
  • Identify and implement innovation across the contract to enhance performance and meet client expectations.
  • Promote and maintain CBRE culture throughout the teams.
  • Monitor calls from customers until completion and update records.


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