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Healthcare Support Worker

1 month ago

Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

About the Role

As a Healthcare Assistant at the Norfolk and Norwich University Hospital, you will be part of a dynamic team working in a fast-paced outpatient area. The Dermatology department is known for its friendly and collaborative environment, providing general, surgical, and nurse-led clinics at the NNUH and Cromer hospital.

Main duties of the job include working alongside medical and nursing colleagues to support both general and surgical clinics, which include biopsy and excisions. This role offers a supported learning environment, allowing you to develop a variety of dermatological skills related to further investigations and surgery.

The hospital has a dermatology specific competency package to help you monitor your progress and development. You will also be part of a workforce of over 10,000 staff, working closely with the University of East Anglia to provide teaching opportunities and placement experiences for students.

Key Responsibilities

  • To accurately and promptly carry out the instructions of the Registered Nurse responsible for the care of patients.
  • To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants.
  • To report to Registered Nurses any patients who give cause for concern or any observed changes in the patients condition.
  • To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
  • To participate in the admission process under the supervision of the Registered Nurse.
  • Provide and deliver a high standard of individualised personal nursing care.
  • To report all care that has been given to patients within the team to a Registered Nurse.
  • To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.

Requirements

  • General education to GCSE level in Maths and English grade A-D (or equivalent)
  • Experience of working with people/team
  • Previous health/social care support worker experience (desirable)
  • Ability to verbally communicate clearly and effectively in the English language
  • Basic computer/IT skills (desirable)
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Benefits

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics