Identity Engineering Strategist

1 week ago

London, Greater London, United Kingdom WTW Full time

About the Role

We are seeking an experienced Identity Engineering Strategist to join our team at WTW. As a key member of our Identity and Access Management (IAM) team, you will play a critical role in shaping our global IAM strategy.

As the Identity Engineering Strategist, you will be responsible for driving the evolution of our hybrid environment to a cloud-first environment by advancing the design and implementing modern comprehensive IAM and Privileged Access Management (PAM) strategies adhering to company standards and requirements.

This role requires a dynamic and experienced leader to drive excellence in IAM practices, support the team's growth, and ensure the organization's identity and access management strategies are robust, secure, and compliant.

Key Responsibilities

  • Manage all aspects of engineering and operations for Identity and Access Management (IAM), including JML, Access Governance, Entra ID, Active Directory, External Identity, and SSO.
  • Maintain the existing Joiner-Mover-Leaver (JML) processes using Microsoft Identity Manager (MIM). Participate in modernizing the JML processes using products like Azure Lifecycle Management.
  • Lead the deployment and maintenance of Privileged Access Management (PAM) solutions using CyberArk and Azure Privileged Identity Management (PIM).
  • Implement access governance processes using SailPoint to ensure compliance with organizational policies.
  • Manage Entra-ID (Azure Active Directory) and on-premises Active Directory environments to ensure secure and reliable directory services.
  • Ensure synchronization and integration of directory services to maintain identity consistency. Maintain existing Entra-Connect environment and participate in modernization using products such as Azure Cloud Sync.
  • Configure and manage Single Sign-On (SSO) solutions using Entra Enterprise Applications, SAML, and OAuth/OIDC protocols for secure and seamless authentication experiences.
  • Drive the organization's Zero Trust journey by implementing and advocating for Zero Trust principles in IAM practices, ensuring robust verification processes for all users and devices.
  • Implement and manage CIAM solutions, including B2C and Entra External Identities, to secure customer identities and enhance user experiences.
  • Develop and maintain automation scripts using C# and PowerShell to streamline IAM processes and reduce manual efforts.
  • Implement automation for routine IAM tasks and integrations with other systems.
  • Ensure secure network configurations and manage Windows operating systems in the context of IAM.
  • Collaborate with network and system administrators to align IAM policies with overall IT infrastructure security.
  • Manage IAM-related services and configurations within the Azure environment, ensuring alignment with Azure security and compliance requirements.
  • Set team standards of excellence for IAM processes and documentation, ensuring clarity, consistency, and completeness.
  • Maintain comprehensive documentation of IAM processes, configurations, and changes.
  • Mentor and upskill team members, fostering a culture of continuous learning and improvement.
  • Provide guidance and support to help staff with career development and growth within the IAM domain.
  • Act as the go-to expert for troubleshooting the most challenging IAM issues, ensuring quick and effective resolution.
  • Lead incident response efforts and root cause analysis to prevent future occurrences.
  • Lead and participate in IAM project work, ensuring timely and successful delivery of IAM initiatives.
  • Collaborate with cross-functional teams to achieve project objectives and enhance IAM capabilities.
  • Support staff with career development by identifying opportunities for growth, providing feedback, and facilitating training and development programs.

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