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Administrative Support Specialist
2 months ago
Central Recruitment Services Ltd is currently seeking a highly skilled and experienced Administrative Support Worker to join our team on a part-time basis. The successful candidate will be responsible for providing administrative support to our team, working closely with our support workers to ensure the smooth delivery of our services.
Key Responsibilities:- Assist support workers with key working and creating support plans
- Support clients to move-on into independent living by accessing viewings and liaising with letting agents in collaboration with the local authority and other accommodation providers
- Encourage clients to be proactive in their search for a tenancy in the private rented sector
- Ensure clients are attending their appointments, signposting them to appropriate external services
- Support clients to access benefits they are entitled to, keep up to date with their service charge and council tax payments
- Utilise and see the value of an asset-based approach to working with individuals
- Support, encourage and motivate people to work towards short term goals which support their long-term aspirations
- Liaise with and build positive, sustainable relationships with landlords and other key agencies to provide a holistic support network around the individual
- Carry out all the project admin, including keeping accurate case records, recording and monitoring outcomes and keeping accurate financial records
- Assist in the running of the centre and the programme of work
- Ensure health and safety and hygiene standards are adhered to
- Experience of supporting people who are homeless or with complex needs
- Experience of working with people to plan, deliver and evaluate the services which they use
- An understanding of person-centred working, with an assets-based approach to the individual
- Experience of motivating and empowering people to make positive changes in their lives
- A working knowledge of homelessness legislation, welfare benefits, support service and safeguarding
- Experience of lone working in the community
- Experience of working under pressure and dealing with challenging and sometimes aggressive behaviour
- The ability to undertake practical tasks including cleaning
- The ability to work with people to help them to achieve their goals
- Excellent computing skills, including word-processing and ability to use windows applications, including spreadsheets and data bases
