Freight Clearance Specialist

7 days ago


Feltham, Greater London, United Kingdom Expeditors Full time

At Expeditors, we are seeking a skilled Freight Clearance Specialist to join our team. This role is based in the Customs Brokerage department and offers an exciting opportunity to work with customs clearance, customer service, and freight operations.

About the Role

This is a challenging yet rewarding position that requires attention to detail, strong communication skills, and the ability to multitask. The successful candidate will be responsible for ensuring the timely and proper clearance of consignments, while providing exceptional customer service.

We are looking for someone with excellent organizational and time management skills, as well as strong interpersonal skills to build relationships with customers and customs authorities. Proficiency in Excel, Word, and PowerPoint is also essential for this role.

The salary range for this position is $60,000 - $80,000 per annum, depending on experience. Our company culture emphasizes excellence, integrity, and a commitment to customer satisfaction, and we offer a competitive benefits package to support the success of our employees.

Key Responsibilities
  • Ensure customer-specific DLSOPs are utilised in conjunction with consignment documentation and data to fulfill government agencies' requirements.
  • Verify that all documentation received for customs purposes are compliant and correct and retained within our document retention system.
  • Transpose customs declaration information from documents or other sources into the customs entry system to allow for the timely build of a valid customs declaration.
  • Track and trace customs files via your assigned work board.
  • Ensure timely customs submission and release of all customs entry types, for all modes of transport to the UK, in line with our KPI's.
  • Ensure accurate and timely client billing.
  • Interact with customs authorities to address any issues/questions that may arise during the clearing process.
  • Act as liaison between customs authorities (or other government agencies) and customers.
  • Attend customs inspections and present documentation to customs authorities when required.
  • Contribute to maintain strong relationships with customs officers and our customers.
Qualifications and Skills
  • A positive and willing-to-help attitude.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organisational skills.
  • Good computer skills (Excel, Word, PowerPoint).
Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings plan, and paid time off. We also provide ongoing training and development opportunities to support your career growth and professional development.



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