Front of House Team Lead

2 weeks ago

Birmingham, Birmingham, United Kingdom Pret Full time

We are seeking a skilled and enthusiastic Front of House Leader to join our team at Pret, Birmingham Airport. As a key member of our front of house operations, you will play a vital role in ensuring our customers have an exceptional experience in our shops.

Your responsibilities will include supporting, training, and coaching our teams to deliver outstanding customer service and maintain the highest standards of quality and safety. You will work closely with our Managers to guarantee the smooth running of the shift and take ownership of store operations.

In this role, you will have the opportunity to gain relevant skills and knowledge that can lead to management opportunities. Our Training Academy will provide you with the support and guidance you need to succeed.

We are looking for someone with previous retail supervisory experience and a passion for food and customer service. If you are a motivated and organized individual who is able to work well under pressure, we encourage you to apply.

We offer a competitive hourly rate of £ to £, inclusive of a weekly mystery shopper bonus of £. You will also receive free food when you are working, Club Pret Membership with 50% off food and 5 free drinks a day, and outstanding training and development opportunities.

As this role is based in an airport, all successful applicants will need to apply for an airport security pass. Pret A Manger will pay for this, and you will be required to provide 5 years of references as part of the process.

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