Regional EMEA P2P Lead

2 months ago

Colchester, Essex, United Kingdom Informa PLC Full time
Job Overview

We are seeking a seasoned finance professional to lead our P2P process area in EMEA. As Regional P2P Lead, you will be accountable for setting the strategic and technical direction for P2P and driving performance through defined measures and continuous improvement.

Key Responsibilities

Leadership and Management

  • Develop and execute an effective P2P strategy for the region, in collaboration with the EMEA SSC Lead.
  • Lead the P2P delivery team to ensure overall P2P performance meets SLA, KPI, and customer satisfaction targets.
  • Manage the P2P service delivered by the BPO to ensure performance aligns with targets.
  • Develop and embed best practices into P2P Operations processes, controls, and systems to deliver a seamless end-to-end procure to pay process.
  • Build and develop an efficient and effective team, recruiting and retaining top talent and planning for succession.
  • Lead the monthly preparation and review of performance dashboards, identifying necessary actions to resolve under-performance areas.
  • Drive a culture of excellence and compliance to Global Policies.
  • Be the go-to expert for P2P processes and policies across the wider business.

Process Change and Improvement

  • Drive change and continuous improvement in the business and within P2P, highlighting potential process or control improvement opportunities with a focus on customer experience.
  • Ensure all process documents are up-to-date and readily available, with staff aware of key processes and how they function.
  • Work closely with the business and Global Process Owners to identify changes to processes necessary due to changing business requirements.
  • Attend governance meetings to report on issues and take away actions as appropriate.
  • Recommend and implement best practice system solutions for P2P processes.
  • Gather MI and feedback on system performance and relevance.
  • Undertake detailed change impact assessments, focused on process, technology, people, and business continuity, and design mitigation protocols.
  • Process hand-offs, issue resolution, and post-transition stabilization and optimization.
  • Ensure controls and quality standards are met, and successful use of the governance forum across different levels.
  • Raise and manage risks/issues as appropriate.

Vendor Management

  • Ensure Group policies, controls, and contractual SLAs are adhered to and followed.
  • Resolve escalated operational issues as specified by the governance model.
  • Meet with third-party vendors regularly to review performance and agree actions required to resolve under-performance or SLA breaches.

Leadership and Development

  • Ensure appropriate People Development tools are utilized throughout the team consistently and fairly to ensure optimum performance of all colleagues, focusing on both technical and soft skill development in conjunction with local HR colleagues.
  • Ensure planning and prioritization of work within the team is sufficient to maintain and improve performance metrics.
  • Encourage an environment where people value diversity in recruitment, team formation, and developing plans and strategies.
  • Bring team members into discussions to contribute their ideas, involve them in setting team objectives, and make them feel engaged on issues affecting them.
  • Support, assist, and cover team members where necessary.

Qualifications and Experience

  • Strong academic background.
  • Qualified Accountant - desirable, not essential.
  • Experience of managing and governing BPO delivery from a centralized and outsourced finance shared service function - desirable, not essential.
  • Must have several years' experience of managing a large complex P2P team across several sites.
  • In-depth knowledge and understanding of SSC processes and how they fit into the wider environment.
  • Excellent knowledge of working in a global business environment with a sound understanding of global process and transactional flows.
  • Knowledge of dealing with mergers, acquisitions, and disposals.

Additional Information

We offer a range of benefits, including flexibility, a great community, broader impact, career opportunities, time out, personal benefits, and share matching. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in, and help make things happen. If you have most of the skills and experience listed, we welcome your application.

At Informa, we are an inclusive employer and welcome applications from diverse candidates. We are formally an Equal Opportunities Employer and base decisions on relevant qualifications and merit.

  • Regional EMEA P2P Lead

    3 weeks ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    3 weeks ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    4 weeks ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    3 weeks ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    4 weeks ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    4 weeks ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking an experienced P2P professional to lead our EMEA operations, driving performance and excellence in our purchase to pay processes. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P in EMEA, ensuring seamless end-to-end processes, and delivering exceptional customer service.Key...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking a seasoned finance professional to lead our P2P process area in EMEA. The successful candidate will be accountable for setting the strategic and technical direction for P2P and driving performance through defined measures and continuous improvement.Key ResponsibilitiesLeadership and ManagementDevelop and execute an effective P2P...

  • Regional EMEA P2P Lead

    1 month ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job SummaryWe are seeking a seasoned finance professional to lead our P2P process area in EMEA. The successful candidate will be accountable for setting the strategic and technical direction for P2P and driving performance through defined measures and continuous improvement.Key ResponsibilitiesLeadership and ManagementDevelop and execute an effective P2P...

  • Regional EMEA P2P Lead

    2 months ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job OverviewInforma PLC is seeking a seasoned finance professional to lead our Procure to Pay (P2P) operations in the EMEA region. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P processes and driving performance through defined measures and continuous improvement.Key ResponsibilitiesLeadership and ManagementDevelop...

  • Regional EMEA P2P Lead

    2 months ago

    Colchester, Essex, United Kingdom Informa PLC Full time

    Job OverviewInforma PLC is seeking a seasoned finance professional to lead our Procure to Pay (P2P) operations in the EMEA region. As Regional P2P Lead, you will be responsible for setting the strategic direction for P2P processes and driving performance through defined measures and continuous improvement.Key ResponsibilitiesLeadership and ManagementDevelop...