Healthcare Navigator

5 days ago


Gloucester, Gloucestershire, United Kingdom Practice Plus Group Full time
Job Summary

We are seeking an experienced Healthcare Navigator to join our team at Practice Plus Group. As a key member of our 111 call centre, you will be responsible for managing calls from patients and healthcare professionals with urgent and non-urgent healthcare needs.

In this rewarding role, you will utilize the NHS Pathways triage tool to assess patients over the phone and direct them to suitable care. You will also capture patient information using computer systems and communicate effectively in a healthcare environment with colleagues and callers.

To succeed in this position, you will need a genuine passion for helping others, with the ability to learn new skills and thrive in a supportive team.

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