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Divisional Operations Manager

1 month ago

London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full time
Job Title: Divisional Operations Manager

Join Lewisham and Greenwich NHS Trust as a Divisional Operations Manager and contribute to the delivery of high-quality services to over one million people across London boroughs. As a key member of the divisional management team, you will be responsible for providing efficient and effective operational management support for divisional service areas, assisting lead clinicians and senior managers as required.

Main Responsibilities:

  • Monitoring service delivery and ensuring successful delivery of services in identified specialties
  • Business case development and collaboration with the General Manager to produce accurate, high-quality business cases for service developments
  • Budget management and demonstrating sound financial acumen by effectively managing budgets associated with the division's operations and initiatives
  • Continuous improvement and working in collaboration with service managers, lead nurses, clinical leads, and other teams to drive sustained improvements in processes, outcomes, and the overall patient experience
  • Quality assurance and ensuring consistent delivery of high-quality services within the division, with a focus on excellent patient experience and adherence to established clinical standards

Key Result Areas & Performance:

  • Strategic Direction: Promote and support the development of the Trust's mission, values, aims, and objectives
  • Service Development and Performance Management: Ensure that divisional services provided are of a consistently high quality and deliver excellent patient experience
  • Workforce: Be accountable to the Divisional Director of Operations for the financial performance of key delegated budgets within identified specialties

Person Specification:

  • Masters degree in healthcare or management or demonstrable ability to work at Masters level
  • Operational management experience within the acute sector
  • Proven track record of meeting significant national targets
  • Knowledge and understanding of the modernisation agenda and the opportunities for redesigning services and the tools and techniques for achieving service change

Skills:

  • Full range of IT skills including spreadsheet analysis
  • Experience of dealing with complex issues in a large organisation
  • Excellent communication skills across the organisation and with a wide range of staff with differing levels of responsibility and different professional backgrounds

Personal Qualities:

  • Commitment to self-development with ability to demonstrate in-depth knowledge of key policies and themes in healthcare provision in the UK
  • An ability and interest in coaching staff to improve performance
  • Commitment to promoting equality and diversity in the workplace and in service delivery and development

Applicant Requirements:

  • The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions