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Internal Communications and Engagement Director

2 months ago

Walsall, Walsall, United Kingdom Memorialplus Full time
About the Role

We're seeking a highly skilled Senior Internal Communication and Engagement Manager to join our dynamic Comms and Engagement team. As a key member of our team, you will play a crucial role in driving our internal communication and engagement strategy, ensuring seamless communication across our organization.

Key Responsibilities
  • Develop and implement effective internal communication and engagement strategies to drive business outcomes.
  • Lead on given sub-sections of the Engagement and Communication strategy, from project planning through to project delivery and evaluation.
  • Channel management and improvement - owning group-level comms channels and being responsible for the review, development, maintenance and delivery of comms channels.
  • Content and campaigns - successfully planning, designing, developing, and delivering effective campaigns and content to drive improvements in engagement.
  • Advising and supporting Exec and SLT members - to deliver engaging communications and colleague engagement support.
  • Lead/support the successful management and delivery of comms events, including strategy roadshows/briefings, annual awards ceremony, celebration/social events, etc.
  • Build, develop and maintain effective working relationships with relevant stakeholders (HR, Creative team, other support functions as required, and external parties), consulting with, influencing and onboarding to improve the success of the IC and broader People Agenda.
Requirements
  • Substantial experience and in-depth understanding of internal communication and engagement delivery, especially its application to large-scale, complex, fast-paced organisations (e.g. service, retail, hospitality services) and continuous improvement programmes.
  • Expert and up to date knowledge of communication strategies, technologies, trends and techniques.
  • Knowledge and experience of Enterprise Social Networks (e.g.,).
  • Experience of successfully working with senior level management, with the confidence to influence and challenge key business decision-makers constructively.
  • Highly developed communication and interpersonal skills and strong planning, organisational, and highly collaborative delivery skills.
  • Ability to deliver relatively straight-forward visual, audio, video, and digital content through applications such as Adobe Creative Cloud Suite, Popullo, SharePoint, Canva and InDesign and Premiere Pro would be a massive benefit.
  • Significant experience in writing, proofing and editing material, incl. critical and sensitive communications.
  • Experience of presenting proposals and plans to senior level management.
  • Ability to react quickly to changing circumstances.
What We Offer
  • 25 days annual leave entitlement plus bank holidays.
  • Option to join RAC's Group Personal Pension scheme where we will match/contribute up to 6.
  • 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
  • Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
  • Car salary sacrifice scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options.
  • Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and much, much more.
  • FREE onsite parking.
Our Culture

We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive.