Customer Delivery Driver

1 month ago

Watford, Hertfordshire, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and customer-focused Customer Delivery Driver to join our team at Tesco. As a key member of our delivery team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their shopping in a timely and efficient manner.

Key Responsibilities

  • Deliver customer shopping trips in a safe and efficient manner
  • Provide excellent customer service and respond to customer queries and concerns
  • Ensure that the van and trays are clean and tidy at all times
  • Load and unload the van as required
  • Manage customer substitutions and refunds as necessary
  • Call customers before arriving at their property if early
  • Call the store/centre if running 30 or more minutes late

Requirements

  • A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Ability to lift and move heavy objects
  • Flexibility to work a variety of shifts, including evenings and weekends

What's in it for you?

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small

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