Property Portfolio Manager

4 weeks ago


Reading, Reading, United Kingdom Crux Careers Full time

Property Manager Job Description

Crux Careers is seeking a skilled Property Manager to join their team in Central Reading. As a Property Manager, you will be responsible for managing the company's property portfolio, fostering relationships with landlords and tenants, and providing exceptional customer service.

Key Responsibilities:

  • Conduct property inspections and produce landlord reports.
  • Follow up and respond to all customer queries in a timely manner.
  • Build and foster relationships with tenants, landlords, colleagues, and suppliers.
  • Monitor and curtail any rental arrears.
  • Complete property inventories.
  • Complete check-out inspections.
  • Deal and report check-in reports.
  • Book and carry out periodic property visits.
  • Ensure Gas, Electric, and other safety certificates are up to date.
  • Organise repair quotations and works as necessary.
  • Use management software system in line with business operating requirements.
  • Maintain the level of service and quality standards set out by the agency.
  • Demonstrate high standards of professionalism, courtesy, and efficiency in dealing with the public.
  • Manage the property portfolio in order to maximise and retain clients.
  • Deal with all renewal of tenancies and accompanying negotiations.
  • Secure renewal fees from both landlords and tenants.
  • Provide careful and considerate advice as and when necessary.
  • Operate within the confinements of the Housing Acts and Lettings legislation.
  • Comply with GDPR and Anti Money Laundering Legislation.

Essential Requirements:

  • Previous Property Manager experience (min 1 year).
  • Excellent written and verbal communication skills.
  • An analytical person who can communicate well with Landlords and Tenants.
  • Work closely with a team to ensure that you provide excellent customer service.
  • Strong organisational skills.
  • Quick learner who thrives on attention to detail and accuracy.
  • Be able to work independently and as part of a team.
  • Time Management.
  • Enthusiastic and positive attitude.
  • Full UK Driving Licence and own car.


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