Property Portfolio Manager
4 weeks ago
Property Manager Job Description
Crux Careers is seeking a skilled Property Manager to join their team in Central Reading. As a Property Manager, you will be responsible for managing the company's property portfolio, fostering relationships with landlords and tenants, and providing exceptional customer service.
Key Responsibilities:
- Conduct property inspections and produce landlord reports.
- Follow up and respond to all customer queries in a timely manner.
- Build and foster relationships with tenants, landlords, colleagues, and suppliers.
- Monitor and curtail any rental arrears.
- Complete property inventories.
- Complete check-out inspections.
- Deal and report check-in reports.
- Book and carry out periodic property visits.
- Ensure Gas, Electric, and other safety certificates are up to date.
- Organise repair quotations and works as necessary.
- Use management software system in line with business operating requirements.
- Maintain the level of service and quality standards set out by the agency.
- Demonstrate high standards of professionalism, courtesy, and efficiency in dealing with the public.
- Manage the property portfolio in order to maximise and retain clients.
- Deal with all renewal of tenancies and accompanying negotiations.
- Secure renewal fees from both landlords and tenants.
- Provide careful and considerate advice as and when necessary.
- Operate within the confinements of the Housing Acts and Lettings legislation.
- Comply with GDPR and Anti Money Laundering Legislation.
Essential Requirements:
- Previous Property Manager experience (min 1 year).
- Excellent written and verbal communication skills.
- An analytical person who can communicate well with Landlords and Tenants.
- Work closely with a team to ensure that you provide excellent customer service.
- Strong organisational skills.
- Quick learner who thrives on attention to detail and accuracy.
- Be able to work independently and as part of a team.
- Time Management.
- Enthusiastic and positive attitude.
- Full UK Driving Licence and own car.
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