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Spa Therapist

2 months ago

Cardiff, Cardiff, United Kingdom vale resort Full time

We are seeking a skilled Spa Therapist to join our team at the Vale Resort. As a key member of our spa team, you will be responsible for delivering exceptional service to our guests and members.

About the Role:

You will work in our state-of-the-art spa, comprising of 19 treatment rooms and 5 spa relaxation rooms. Your key responsibilities will include:

  • Delivering treatments to a high standard of service
  • Welcoming clients and creating a personalized service
  • Answering client enquiries on treatments and products available, and up-selling where possible
  • Assisting with clients' lunches and food & beverage orders

About You:

To be successful in this role, you will need:

  • A Level 3 beauty therapy qualification or similar qualification
  • Excellent customer service skills and the ability to work in a fast-paced environment
  • Previous experience in a similar role is desirable
  • Excellent attention to detail and problem-solving skills
  • A commitment to working as a team

What's in it for you:

As a member of our team, you will enjoy a range of benefits, including retail & leisure discounts, complimentary gym membership and driving range, discounted food & drink whilst on shift, and Hensol Castle Distillery products. We are committed to investing in our people and providing the skills and tools you need to build your career with us.