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Automotive Damage Assessor

2 months ago

North Woolwich, Greater London, United Kingdom Stephen James Group Full time
{"title": "Bodyshop Estimator Role", "description": "About the Role

We are seeking an experienced and skilled Bodyshop Estimator to join our team at Stephen James Group. As a Bodyshop Estimator, you will be responsible for providing a courteous and efficient estimating and reception service for the Bodyshop department.

Key Responsibilities
  • Assess Bodyshop, S.M.A.R.T Repairs, and extended warranties to customers
  • Record a list of damages to the customers' vehicles
  • Use Audatex to calculate costs and the time required to complete all necessary repairs accurately and professionally
  • Liaise and negotiate repair approvals with insurance engineers and customers
  • Complete job packs and prepare invoices in an accurate and timely manner
Requirements
  • Excellent communication skills to communicate credibly with our customers
  • Ability to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
  • Work to high standards, be self-motivated, and able to multitask in a busy environment
  • Proven experience working in a similar role in a busy Bodyshop centre, preferably with Audatex accreditation
  • Valid clean UK Driving Licence and eligibility to work in the UK
About Us

Stephen James Group is an established authorised BMW and MINI franchise, proud to be part of Hedin Mobility Group. We are passionate about making Stephen James a simple, easy, and enjoyable place to do business, through a team of people who want to create a great experience for the customer.

Benefits
  • Competitive salary with an OTE of £42,000 per annum, with company car
  • Working hours: Monday to Friday, 8.00am to 6.00pm
  • Market-leading benefits and opportunities for personal development and training
", "lang_code": "en-US"}