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Operations Manager
2 months ago
About the Role
We are seeking an experienced Operations Manager to join our team at Anglian Water Services. As an Operations Manager, you will play a key role in supporting the effective management of our teams and ensuring the efficient delivery of our operational plans.
Key Responsibilities
- Provide managerial support to enable an efficient and effective operational area, delivering operational tactical plans while maintaining compliance and excellent customer service.
- Work closely with the embedded Alliances and local delivery teams to ensure that all activities are undertaken with an environmental and customer focus, and efficiently delivered.
- Ensure all activities are carried out in accordance with Anglian Water's Health and Safety policy and comply with health and safety legislation, POSWASTE and QA procedures.
- Manage day-to-day performance of your team to ensure efficient delivery while maintaining appropriate safety and quality standards.
- Promote the efficient and effective delivery of all work in your area.
- Assist with the Health & Safety of all employees, contractors, visitors, and public by reviewing safety plans.
- Act as a local role model for behavioural safety and show leadership to the team.
- Develop employees by active coaching in the workplace to ensure compliance with safety, service, and quality standards at optimum cost.
- Ensure compliance with Health and Safety responsibilities by and for others in accordance with the relevant legislation.
Requirements
- ICT Literate in various programmes and adaptable to new systems.
- Ability to adapt to changes in accordance with business strategy.
- Working knowledge of the Water Industry.
- Health and safety qualification to a minimum IOSH level (desirable).
- Ability to assess risks and make significant operational decisions with incomplete information.
- Ability to adapt, challenge, and change.
- Ability to think strategically.
- Proactive and forward-looking.
- Available for operational managerial standby (estimated 12 weekly rotations).
- Full driving licence.
What We Offer
- Personal private health care including physiotherapy.
- 24-hour Virtual GP service for you and your household.
- 26 days annual leave – rising with length of service.
- Competitive pension scheme – Anglian Water double-matches your contributions up to 6%.
- Bonus scheme.
- Flexible benefits and working culture to support your wellbeing and lifestyle.
- Life Assurance at 8 times your salary.
- Personal Accident cover – up to 5 times your salary.
- Lots of great discounts.
- Paid time off when you're physically and mentally unwell.
- An excellent Family Leave package – to help you support your family including enhanced maternity, paternity, and shared parental leave policies.
About Us
We are committed to making sure all our colleagues feel they belong and are supported to succeed. We are a signatory to the Social Mobility Pledge, Business in the Community's Race at Work charter, the Armed Forces Gold Covenant for Employers, and an accredited Disability Confident employer. We play a leading part in the Women's Utility Network.
