Hoxton Hotel Operations Manager

1 week ago


City of London, United Kingdom artotel Hoxton Full time

Are you looking for a challenging and rewarding role in the hospitality industry? As a Housekeeping Team Leader at art'otel Hoxton, you will have the opportunity to work with a dynamic team and make a real impact on our guests' experiences.

About Us

Located in the heart of Hoxton, art'otel Hoxton is a stylish and contemporary hotel that offers stunning skyline views, an extensive gallery space, and two Banksy originals on public display. Our hotel is known for its warm and welcoming atmosphere, and we pride ourselves on delivering exceptional customer service to our guests.

We estimate the salary for this role to be around £37,000 - £42,000 per year, depending on experience.

Job Description

The successful candidate will have experience in hotel operations, preferably in a leadership role. You will be responsible for overseeing the daily activities of the housekeeping department, ensuring that all guests rooms are cleaned to the highest standards, and providing exceptional customer service.

Your responsibilities will include:

  • Maintaining high standards of cleanliness and organization in guest rooms and public areas
  • Scheduling and supervising the housekeeping team
  • Coordinating room preparation and turn-down services
  • Ensuring efficient use of resources and minimizing waste
Required Skills and Qualifications

To be considered for this position, you will need:

  • Experience in hotel operations, preferably in a leadership role
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Knowledge of hotel software systems, such as property management systems and point-of-sale systems
Benefits

As a valued member of our team, you can expect:

  • A competitive salary package
  • A comprehensive benefits program, including health insurance and pension plan
  • Opportunities for career advancement and professional development


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