Sales Support Coordinator

5 days ago


Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full time
Sales Support Administrator

Vertex IT Solutions Ltd is seeking a highly organized and detail-oriented Sales Support Administrator to join their team. As a Sales Support Administrator, you will provide administrative support to the field sales organization, including direct communication with operational contacts within their customer base.

Key Responsibilities:

  • Provide day-to-day commercial contact for customers
  • Understand customer requirements and generate quotes
  • Process orders and initiate orders for equipment
  • Manage minor escalations through to the Customer Service team
  • Maintain customer details in Salesforce
  • Assist field sales in scheduling client visits
  • Perform general administrative duties

Requirements:

  • Experience in working in a sales environment or customer services environment is essential
  • Knowledge of IT products and services is desired
  • Experience in the use of Microsoft Excel and Word is essential
  • Ability to manage multiple opportunities simultaneously
  • Good written and verbal communication skills
  • Ability to build rapport and working relationships with customers and colleagues

About Us:

Vertex IT Solutions Ltd is a leading provider of IT solutions and services. We are committed to delivering exceptional customer service and support to our clients.


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