Customer Service Ambassador

4 weeks ago


Selby, North Yorkshire, United Kingdom William Hill Full time

About the Role

We're looking for a skilled Customer Service Representative to join our team at William Hill. As a Customer Service Ambassador, you'll be the face of our brand, providing exceptional customer experiences and ensuring our customers feel valued and supported.

Key Responsibilities

  • Provide top-notch customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Stay up-to-date with product knowledge and promotions to provide informed advice to customers.
  • Contribute to a positive and inclusive team culture, promoting a safe and respectful work environment.

What We Offer

  • A competitive salary and benefits package, including the National Living Wage and Sharesave scheme.
  • Opportunities for career progression and professional development, including training and mentorship.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • Access to exclusive discounts and perks, including travel and high street favourites.

Requirements

  • Previous customer service experience, preferably in a retail or betting environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A strong work ethic and ability to work in a fast-paced environment.
  • Availability to work a variety of shifts, including evenings and weekends.

What's Next

If you're passionate about delivering exceptional customer experiences and have a strong desire to succeed in a dynamic and fast-paced environment, we'd love to hear from you. Apply now to join our team and take the first step towards a rewarding career with William Hill.



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