Support Worker Assistant
1 month ago
Job Summary
We are seeking a dedicated and compassionate Support Worker Assistant to join our team at West Berkshire Homeless Service. As a key member of our team, you will play a vital role in providing person-centred support to adults who are homeless or at risk of homelessness.
Main Responsibilities
- Support clients in attending appointments and encourage their involvement in personal progression through education, training, employment, or volunteering.
- Help clients develop practical skills in areas such as budgeting, shopping, cooking, and housework, laundry, health, and hygiene.
- Work with external partners to maximise opportunities for clients and facilitate their resettlement in the community.
- Empower clients to achieve their desired outcomes for independent living, including involvement in practical tasks within the hostel.
- Maintain a welcoming and safe environment, identifying and minimising potential risks to users of the premises and the organisation.
- Manage client records using relevant systems to a good standard.
- Work in accordance with Health and Safety regulations and all policies and procedures.
- Attend supervision, appraisal, training, and meetings as directed.
Requirements
- Clear verbal and written English.
- Good IT and keyboard skills.
- Polite, assertive manner, and ability to self-motivate.
- Passion for working in a client/customer-facing role.
- Knowledge of the benefits system and tenancy legislation.
- Interest and genuine concern for homelessness and related issues.
- Knowledge of voluntary and statutory agencies.
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