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Restaurant Operations Manager

2 months ago

Nottingham, Nottingham, United Kingdom Five Guys Full time
{"title": "Restaurant Operations Manager", "content": "Lead a Team of Experts

As a Restaurant Operations Manager at Five Guys, you will be responsible for leading a team of experienced professionals who share your passion for delivering exceptional customer experiences. Your primary goal will be to ensure that every customer leaves our restaurant feeling delighted and satisfied with their meal.

Key Responsibilities:

  • Lead and motivate a team of Shift Managers and Crew Members to achieve exceptional customer satisfaction and sales growth.
  • Develop and implement strategies to drive sales, improve customer satisfaction, and increase employee engagement.
  • Collaborate with the General Manager to set and achieve store goals, including sales targets, customer satisfaction, and employee retention.
  • Ensure that all team members are trained and equipped to provide an "above and beyond" experience for every customer.
  • Monitor and control costs, including labor, inventory, and supplies, to ensure profitability and efficiency.

What We Offer

As a Restaurant Operations Manager at Five Guys, you will enjoy a range of benefits, including:

  • A competitive salary and bonus scheme.
  • A comprehensive training program to help you develop your leadership skills and knowledge of our business.
  • A fun and dynamic work environment with opportunities to grow and develop your career.
  • A range of employee benefits, including life assurance, pension scheme, and paid breaks.

Requirements

To be successful as a Restaurant Operations Manager at Five Guys, you will need:

  • Proven leadership experience in a fast-paced, customer-facing environment.
  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer experiences and driving sales growth.
  • Strong analytical and problem-solving skills.
  • Able to work effectively in a team environment and motivate others to achieve their best.

What's Next?

If you are a motivated and ambitious individual who is passionate about delivering exceptional customer experiences and driving sales growth, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

"}