Mortgage Sales Professional

1 week ago


Chester, Cheshire, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time
About the Role

As a Mortgage Sales Executive, you will be responsible for delivering outstanding service to key mortgage brokers, building strong relationships and driving sales. You will work closely with Account Managers to ensure that KPIs are met.

Key Responsibilities
  • Respond to inbound intermediary telephony enquiries, providing exceptional customer service in relation to product and criteria information
  • Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
  • Update the Account Managers with regular feedback from the brokers and in terms of the market, helping the account managers to identify new opportunities
  • Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
  • Presentation of a professional image of the company to deliver a positive broker experience throughout the broker journey
Requirements
  • Telco sales experience with a mortgage lender or a mortgage broker
  • Experience answering inbound service calls, making outbound calls and managing inboxes
  • Exceptional relationship building and communication skills
  • Strong objection handling and problem solving skills


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