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Facilities Officer

2 months ago


Hemel Hempstead, Hertfordshire, United Kingdom West Hertfordshire Hospitals NHS Trust Full time

Job Summary:

The Facilities Officer - Soft FM Services will be responsible for monitoring the soft facilities across the Trust as directed by the Facilities Operations Manager. This role will also require cover for the Facilities Operations Manager when he is not available.

Key Responsibilities:

  • Monitor the Trust's Soft FM services Trust wide to ensure that the Trust's contractors performance indicators are met, and effectively measure this performance against the Trust's objectives.
  • Ensure that the Trust's facilities Contract and in-house team comply with the quality and standards as detailed within the Specification, policies and Standard Operating procedures and meet the specified service outcomes.
  • Work flexibly to ensure that audit plans are in place, regularly reviewed and updated and that key actions and work is progressed, either individually or by the relevant team member.
  • Be responsible for giving feedback to the in-house and contract managers on services provided.
  • Be conscientious, meticulous and at all times act in a professional and confidential manner.

Requirements:

  • Exceptional and sensitive negotiating and communicating skills.
  • Ability to operate in a complex and changing environment across different sites.
  • Ability to manage and lead in-house staff.
  • Work with external contractors and suppliers.
  • Knowledge of NHS Cleaning Standards, Catering would be an advantage, as this role also includes carrying out audits of contractor services.

About Us:

West Hertfordshire Hospitals NHS Trust is a leading healthcare provider in the region, committed to delivering excellent patient care and outcomes. Our vision is to provide compassionate, professional, and inclusive care to our patients, and our values reflect this commitment.

What We Offer:

  • A supportive and inclusive work environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.
  • A flexible working arrangement to support work-life balance.