Medical Services Coordinator
4 weeks ago
We are an independent healthcare provider with a strong presence in the UK. Our vision is to deliver exceptional patient care and experience.
Job DescriptionWe are seeking a responsible Patient Administrator to coordinate our medical services. As a key member of our team, you will be responsible for handling medical information discreetly and providing an efficient, professional service to all patients, visitors, consultants, and staff.
- Ensure The Riverside Clinic best practice process maps are followed to provide an efficient, professional, and standard service.
- Act as the first point of contact for all persons attending the hospital, including patients, staff, visitors, consultants, and contractors.
- Manage day-to-day referrals from the booking office.
- Maintain and develop patient administration systems, including appointment systems, referrals, and record keeping.
- Resolve clinic change requests in a timely manner and disseminate information to relevant colleagues and consultants.
- Monitor waiting lists and ensure they are accurate and complete.
- Develop and monitor plans to improve practice.
Key Requirements:
- Previous experience working in a booking/administration environment within the NHS or other healthcare provider.
- Excellent telephone manner.
- Able to communicate in other languages.
- Working knowledge and proficient in the use of Office package.
Salary: £35,000 - £40,000 per annum, depending on experience. This role offers a competitive salary and benefits package, including opportunities for career development and growth.
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