Service Designer

4 weeks ago


West Midlands Combined Authority, United Kingdom Kerv Digital Full time
Service Designer

At Kerv Digital, we're seeking a skilled Service Designer to join our team. As a Service Designer, you will play a crucial role in shaping the end-to-end customer experience, ensuring that our services are user-centric, efficient, and effective.

Responsibilities
  1. Develop comprehensive service blueprints, user personas, and customer journey maps to visualize the service experience.
  2. Collaborate with the UX team to integrate service design with user experience design efforts.
  3. Work closely with the business analysis team to ensure that service design aligns with business objectives and processes.
  4. Establish key performance indicators (KPIs) to measure the impact of service design initiatives.
  5. Lead pilot service design projects to demonstrate the value of service design.
Requirements
  1. Experience with Agile frameworks and delivering service design using agile methods.
  2. Proficiency in creating service blueprints, user personas, and customer journey maps.
  3. Strong visual communication skills to effectively convey design concepts.
  4. Excellent communication and presentation skills to engage with clients and articulate the value of service design.
  5. Experience with service design software and tools.
What We Offer

We're a transparent, honest, and fiercely equal employer that believes in providing the best possible work experience for our employees. We offer:

  • A collaborative and innovative work environment.
  • Interesting and challenging projects that make a real impact.
  • Recognition and growth opportunities.

Join us at Kerv Digital, where we're building something special and lasting. We believe in the power of diversity, equality, and belonging, and we're committed to creating exceptional solutions together.


  • Service Designer

    4 weeks ago


    West Midlands Combined Authority, United Kingdom Kerv Digital Full time

    Service DesignerWe're seeking a skilled Service Designer to join our team at Kerv Digital. As a Service Designer, you'll play a crucial role in shaping the end-to-end customer experience for our clients. Your expertise will help us create seamless digital experiences that drive business growth and customer satisfaction.ResponsibilitiesChampion the value of...

  • Service Design Lead

    4 weeks ago


    West Midlands Combined Authority, United Kingdom Kerv Digital Full time

    Service DesignerCompetitive salary and benefits package available, depending on experience.Based in the UK, with hybrid working arrangements, combining home-based work with office and customer site visits as required.Kerv Digital is a dynamic technology consultancy, part of the Kerv Group, a £112m revenue leader with a global presence.Key...


  • West Midlands Combined Authority, United Kingdom Beeby Anderson Recruitment Full time

    Job Title: Mechanical Design Engineer - Building ServicesWe are seeking a skilled Mechanical Design Engineer to join our Building Services team. As a key member of our team, you will be responsible for designing and developing mechanical systems for our clients' buildings.Key Responsibilities:Design and develop mechanical systems, including HVAC, plumbing,...


  • West Midlands Combined Authority, United Kingdom AES Full time

    Job Title: Design and Development EngineerJob Summary: We are seeking an experienced Design and Development Engineer to join our team at AES. The successful candidate will be responsible for building and functionally developing feed systems and special purpose machinery within agreed timeframes to design specification.Key Responsibilities:Design and develop...


  • West Midlands Combined Authority, United Kingdom https:railbusinessdaily.comsitemap Full time

    About the RoleWe are seeking a highly skilled and experienced Electrical Design Engineer to join our team as a Lead Design Engineer. As a key member of our team, you will be responsible for leading the delivery of electrical services across multiple projects, including HS2 Stations, London Underground, Overground, and Network Rail.About YouYou will have a...


  • West Midlands Combined Authority, United Kingdom Listgrove Full time

    Global Recruitment and HR SpecialistsAbout the Role:The Design and Development Engineer will play a key role in creating, enhancing, and optimizing rubber-based products in our manufacturing portfolio. This customer-facing and technical position will work closely with the commercial team to develop bespoke rubber solutions, driving business growth and...


  • West Midlands Combined Authority, United Kingdom Listgrove Full time

    Global Recruitment and HR SpecialistsAbout the Role:The Design and Development Engineer will play a key role in creating, enhancing, and optimizing rubber-based products in our manufacturing portfolio. This customer-facing and technical position will work closely with the commercial team to develop bespoke rubber solutions, driving business growth and...


  • West Midlands Combined Authority, United Kingdom https:railbusinessdaily.comsitemap Full time

    About the RoleWe are seeking an experienced Electrical Design Engineer to join our team as a Lead Design Engineer. As a key member of our team, you will be responsible for leading the delivery of electrical services across multiple projects, including HS2 Stations, London Underground, Overground, and Network Rail.About YouExperience in design of electrical...


  • West Midlands Combined Authority, United Kingdom https:railbusinessdaily.comsitemap Full time

    About the RoleWe are seeking an experienced Electrical Design Engineer to join our team as a Lead Design Engineer. As a key member of our team, you will be responsible for leading the delivery of electrical services across multiple projects, including HS2 Stations, London Underground, Overground, and Network Rail.About YouExperience in design of electrical...


  • West Midlands Combined Authority, United Kingdom AES Full time

    Job Title: Mechanical EngineerJob Summary: AES is seeking a skilled Mechanical Engineer to join our team. The ideal candidate will have a strong background in mechanical engineering and experience working in a mechanical build/assembly environment. The successful candidate will be responsible for designing and developing feed systems and special purpose...


  • West Midlands Combined Authority, United Kingdom Reed Specialist Recruitment Full time

    Reed Specialist Recruitment is proud to partner with a leading e-commerce and retail client to find a talented Interior Designer to drive their interior design portfolio forward.This role presents an exciting opportunity for a creative and experienced individual to join their team and make a lasting impact. The ideal candidate will have a proven track record...


  • West Midlands Combined Authority, United Kingdom Samuel Frank Associates Full time

    Electrical & Controls Design EngineerSamuel Frank Associates is seeking an experienced Electrical & Controls Design Engineer to join their team in the West Midlands. The successful candidate will be responsible for the detailed design of electrical hardware systems.Key Responsibilities:Design and develop electrical systems using AutoCAD Electrical and other...


  • West Midlands Combined Authority, United Kingdom Samuel Frank Associates Full time

    Electrical & Controls Design EngineerSamuel Frank Associates is seeking an experienced Electrical & Controls Design Engineer to join their team in the West Midlands. The successful candidate will be responsible for the detailed design of electrical hardware systems.Key Responsibilities:Design and develop electrical systems using AutoCAD Electrical and other...

  • Senior Design Manager

    1 month ago


    West Midlands Combined Authority, United Kingdom AtkinsRéalis Full time

    Your Role:We are seeking a highly skilled Senior Design Manager to join our team at AtkinsRéalis. As a key member of our design management team, you will play a vital role in delivering technical design work on Transformational Programmes for critical UK infrastructure.With a strong background in water and/or wastewater treatment, storage solutions,...


  • West Midlands Combined Authority, United Kingdom Samuel Frank Associates Full time

    Electrical & Controls Design EngineerSamuel Frank Associates is seeking an experienced Electrical & Controls Design Engineer to join their team in the West Midlands. The successful candidate will be responsible for the detailed design of electrical hardware systems.Key Responsibilities:Design and develop electrical systems using AutoCAD Electrical and other...


  • West Midlands Combined Authority, United Kingdom Samuel Frank Associates Full time

    Electrical & Controls Design EngineerSamuel Frank Associates is seeking an experienced Electrical & Controls Design Engineer to join their team in the West Midlands. The successful candidate will be responsible for the detailed design of electrical hardware systems.Key Responsibilities:Design and develop electrical systems using AutoCAD Electrical and other...


  • West Midlands Combined Authority, United Kingdom Pangea Recruitment Ltd Full time

    Electrical Design Manager/Product Development ManagerJoin a Global Market Leader in High Speed Food Automation (Processing and Packaging) Machinery as an Electrical Design Manager/Product Development Manager. This role involves providing leadership and management to the Electrical Engineering Sub-Team while ensuring optimum levels of service and satisfaction...

  • Senior Design Manager

    4 weeks ago


    West Midlands Combined Authority, United Kingdom Skilled Careers Full time

    Senior Design Manager OpportunityWe are seeking a highly skilled Senior Design Manager to join our team at Skilled Careers. As a Senior Design Manager, you will be responsible for designing and delivering high-value projects from tender to completion.Key Responsibilities:Lead the design and delivery of complex projects across various sectors.Collaborate with...

  • Senior CAD Designer

    4 weeks ago


    West Midlands Combined Authority, United Kingdom Solid people Full time

    We are seeking a highly skilled Senior CAD Designer to join our team at Solid people. As a key member of our precision tooling solutions team, you will be responsible for producing designs using Unigraphics (Siemens NX) CAD software, creating models for manufacturing purposes, and producing technical drawings.The ideal candidate will have at least 5 years of...

  • 3D CAD Designer

    1 month ago


    West Midlands Combined Authority, United Kingdom CV-Library Full time

    Job Title: 3D CAD DesignerWe are seeking a skilled 3D CAD Designer to join our team at a precision tooling solutions company. The successful candidate will have experience in Siemens NX or similar CAD packages and a minimum of 5 years of tooling design experience, ideally in injection moulding.Key Responsibilities:Produce designs using Unigraphics (Siemens...