Insurance Account Specialist

3 weeks ago


Southampton, Southampton, United Kingdom The Ardonagh Group Full time
Insurance Account Handler Role

As an Insurance Account Handler at The Ardonagh Group, you will be responsible for supporting a designated client portfolio, acting as their first point of contact, and building strong relationships with them. This role is ideal for individuals who enjoy customer service or sales, as relationship-building with our clients will be key to your success.

Key Responsibilities:
  • Support a designated client portfolio, acting as their first point of contact.
  • Build strong relationships with clients, providing excellent customer service and support.
  • Act as a liaison between clients and internal teams, ensuring seamless communication and resolution of queries.
  • Work collaboratively with colleagues to achieve business objectives and goals.

What We Offer:
  • A competitive basic salary, relative to experience.
  • A generous bonus structure, recognizing individual and team performance.
  • 26 days of annual leave, plus bank holidays.
  • Opportunities for career progression across the entire Ardonagh Group.
  • A pensions scheme, supporting your long-term financial goals.
  • A paid volunteering day, allowing you to give back to your community.
  • The Spotlight Awards, recognizing and celebrating individual and team achievements.

Requirements:
  • Confidence in working with clients, both on the phone and face-to-face.
  • Experience in customer service or sales, with a focus on relationship-building.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively as part of a team.

Join Our Team:

At The Ardonagh Group, we value diversity and inclusion, and welcome applications from individuals from all backgrounds. If you are passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.

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