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Ecommerce Merchandising Specialist

2 months ago


Hatfield, Hertfordshire, United Kingdom Ocado Retail Ltd Full time
About the Role

We are seeking a highly skilled Ecommerce Merchandising Specialist to join our team at Ocado Retail Ltd. As a key member of our customer marketing team, you will be responsible for driving strong customer journeys and trade driving actions across our website and app.

Key Responsibilities
  • Utilize data and insights to implement customer-friendly and commercially-savvy decisions.
  • Own and optimize key merchandising levers while following our core merchandising principles.
  • Work with the Buying & Promotions teams to drive sales and achieve commercial targets.
  • Make insightful trade-offs and prioritization decisions to optimize merchandising on our website and mobile apps.
  • Drive innovation and provide inspiration for our customers through new ways to shop that drive conversion and sales.
  • Evaluate and react to competitors' merchandising activities and customer trends.
  • Build collaborative relationships with key stakeholders across the business.
Requirements
  • Passionate about customer experience.
  • Strong analytical skills.
  • Strong planning and organization skills, with experience of multitasking and managing multiple deadlines.
  • Proactive self-starter.
  • Ecommerce, FMCG, marketing, or shopper insights experience.
  • Desirable: Content Square, Adobe Analytics, and/or GA experience.
What We Offer

By joining Ocado Retail Ltd, you'll have the chance to experience life at the world's largest online retailer, work with an amazing team, and grow your skills and career in online retail. We offer a range of benefits, including private medical insurance, digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.