Household Care Coordinator

2 weeks ago


Greater Manchester, United Kingdom Belong Full time
About the Role:

This position is ideal for someone who is passionate about delivering exceptional customer care and supporting individuals to live their lives to the full. As a Household Care Coordinator, you will play a vital role in ensuring that our village facilities meet the highest standards of cleanliness, hygiene, and comfort.

Your responsibilities will include assisting the Head Housekeeper/Front of House Manager in maintaining village facilities and responding to individual customer needs for domestic support. You will also work closely with the team to prioritise tasks and complete them to the required standard and in a timely manner.

Key Responsibilities:

  • Deliver domestic services that uphold Belong's core values and organisational requirements.
  • Respond to individual customer needs for domestic support.
  • Assist the team with requests for assistance with housekeeping tasks.

Requirements:

  • Communicates clearly and has a professional manner.
  • Works independently and as part of a team to ensure customer needs are met and team goals are achieved.
  • Prioritises tasks and completes to the required standard and in a timely manner.
  • Able to undertake moving & handling of loads, which may involve using specialist equipment.
  • Able to undertake housekeeping tasks including cleaning and laundry using relevant equipment.
  • Able to complete written work records.
  • Good customer care focus with a desire to serve others.
  • An awareness of Health and Safety requirements and how to follow product safety advice sheets and procedures.
  • Reliable and able to fulfil contracted hours and work patterns.
  • Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent.
  • Experience of previous commercial or domestic cleaning.

Salary and Benefits:

  • A competitive rate of pay: £12.00 per hour.
  • Opportunities for part-time roles: 22.75 hours per week and 17.5 hours per week.
  • The chance to work with a supportive and dedicated team.
  • Ongoing training and development opportunities.

We welcome applications from eligible applicants. An Enhanced DBS check is required as part of our recruitment process.



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