IT Technical Specialist

7 hours ago

Maryport, Cumbria, United Kingdom Adecco Full time
Senior IT Technical Engineer

Join our team as a Senior IT Technical Engineer and take on a challenging role that requires a strong technical background and excellent communication skills. As a key member of our IT team, you will be responsible for maintaining the infrastructure, networks, and systems critical to the efficient operation of our manufacturing facility.

Key Responsibilities:
  • Oversee network hardware and IT equipment onsite, ensuring all end devices remain connected.
  • Administer upgrades for equipment, hardware, and software, while maintaining asset management records.
  • Participate in Agile teams with daily stand-ups, retrospectives, and iteration planning.
  • Translate technical requirements from manufacturing partners into actionable plans for the IT team.
  • Recommend, implement, and perform network improvements, upgrades, and repairs.
  • Create and maintain IT documentation, including network configurations, mappings, and service records.
  • Provide technical support, troubleshooting, and training for staff as needed.
  • Manage IT contracts and identify opportunities to maximize ROI.
  • Collaborate with vendors and contractors to ensure high-quality IT service delivery.
Requirements:
  • Valid Driving License and Passport, as travel across the UK and Europe is required.
  • Strong knowledge of networking technologies such as Cisco Catalyst switching, Cisco Meraki MS/MR/MX, Palo Alto Firewalls, HPE Aruba Wireless Controllers, and cloud-based solutions.
  • CCNA certification is a plus.
  • Extensive experience troubleshooting complex enterprise networks and systems.
  • Hands-on technical expertise with network and operating systems.
  • Strong customer service focus and ability to work collaboratively with global IT teams.
  • Previous experience in a manufacturing environment and working in an Agile team is beneficial.
Benefits:
  • Discretionary Bonus Opportunity
  • Private Medical Insurance
  • Dental Scheme
  • Pension Scheme
  • 25 days of Annual Leave
  • Life Insurance
  • Employee Discounts
  • Flexible working arrangement, including the ability to work remotely for four weeks per year
  • Wellbeing and Mental Health support (24/7 Employment Assistance Program)

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