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Customer Experience Advocate

1 month ago

Leith, United Kingdom Motability Operations Full time

At Motability Operations, we're passionate about delivering exceptional customer experiences. As our Customer Service Specialist, you'll play a vital role in making this happen.

About the Role

This is an exciting opportunity to join our team and embark on a rewarding career journey. As a key member of our customer experience team, you'll be responsible for providing top-notch support to our customers.

Key Responsibilities
  • Deliver Exceptional Customer Service: Respond to customer inquiries in a timely and professional manner, ensuring that their needs are met and exceeded.
  • Empathize with Customers: Understand the challenges our customers face and provide personalized solutions to address their concerns.
What We Offer

We offer a competitive salary package, including a base salary of £28,000 per annum, as well as opportunities for growth and development within the company.

Requirements

To succeed in this role, you'll need to possess excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer experiences. You'll also need to be proactive, flexible, and able to work well under pressure.

Benefits

In addition to a competitive salary, you'll enjoy a range of benefits, including:

  • Pension Scheme: A contributory pension scheme to help you plan for your future.
  • Health Insurance: Comprehensive health insurance to protect you and your loved ones.

We're committed to creating a positive and inclusive work environment that supports the well-being of all our employees. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, we'd love to hear from you.