Senior Salesforce Developer

2 months ago

Bristol, Bristol, United Kingdom Jisc Full time

About the Role:

We are seeking a highly skilled and experienced Salesforce Developer to lead our team in the design, development, support, maintenance, and protection of the Salesforce platform at Jisc. As a key member of our Internal IT team, you will play a vital role in continually improving and enhancing the Salesforce platform while working closely with the DXP Platform team.

Key Responsibilities:

  • Lead the design, development, support, maintenance, and protection of the Salesforce platform.
  • Provide technical coaching to the team and lead technical discussions, providing guidance to other developers.
  • Provide line management and leadership for the Salesforce developers within the team and support their professional development in the role.
  • Actively contribute to the continuous improvement of policy and process within the team to promote best practice and adoption of industry frameworks, including Agile and DevOps.
  • Advise on opportunities for Salesforce development to enhance corporate efficiency and effectiveness.

Requirements:

  • Salesforce developer with exposure to the following technologies: Salesforce SalesCloud for CRM, Salesforce ServiceCloud for ITSM, Salesforce CommunicationsCloud, Salesforce ExperienceCloud, and Salesforce CPQ.
  • Previous experience using the following technologies: Copado, Conga, Adobe Sign (integrated), JIRA, Confluence, and GitHub.
  • Demonstrable experience working in a technical support role (helpdesk) or customer service/facing role.
  • Demonstrable experience leading and performing unit, system, peer, and user-acceptance testing.
  • Demonstrable experience in deploying configuration/deployments into a live (production) environment.
  • Understanding of IT security principles, including security by design, CIA triangle, and SSO.
  • Demonstrable experience working within Agile and DevOps frameworks.
  • Proficiency using Visual Studio Code, Salesforce CLI, and Extensions.

What We Offer:

  • Flexible work pattern, which can adapt to suit your schedules and personal commitments.
  • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas, plus the opportunity to buy up to an additional 5 days.
  • Annual Jisc performance award.
  • A range of wellbeing lifestyle benefits, including company-paid health care cash plan, employee assistance programme, mental health first aiders, and support.
  • A generous budget to support you with external learning and Continuous Professional Development.
  • Allocated allowance of up to £250 to equip your home office.
  • Financial wellbeing support, including access to preferential loan and savings plans, mortgage advice, will writing tools, and support, and resources to help you make the most of your money.
  • The opportunity to donate to charity tax-free with our Payroll Giving benefit.
  • Electric Car Lease Scheme and option to purchase SmartTech – spreading the cost of your everyday white goods and technology.
  • A wide range of discounts from retailers and big-name high-street stores and CSSC membership.
  • Family-friendly policies, including enhanced parental, maternity, and paternity leave, and opportunity for career breaks.
  • Support your volunteering with up to 3 days volunteer leave.
  • Cycle to work scheme and eye care scheme, including free eye test vouchers and £70 towards new glasses for VDU use.
  • Free flu vaccinations.
  • Employee recognition awards and travel loans.
  • A company culture that supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning.

Equity, Diversity, and Inclusion:

We don't look for 'sameness', but to truly include people who can add unique perspectives and experiences to our culture, and we are working hard to achieve progressive change. We believe that our commitment to equity, diversity, and inclusion is fundamental to our success.

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