Process Improvement Project Manager

4 weeks ago

Blackpool, Blackpool, United Kingdom Ipsum Full time

About Ipsum

Ipsum is a leading provider of specialist utility and infrastructure solutions, operating on both public and private networks. Our vision is to be the customer service-focused provider of choice, delivering essential services 24/7/365 that make a real difference to local people and communities.

Job Summary

We are seeking a highly skilled Project Manager to join our Centralised Project Management Office (PMO). As a key member of our team, you will be responsible for defining and maintaining project management standards and practices, ensuring that projects and programmes align with our strategic goals and objectives.

Key Responsibilities

  • Stakeholder and project management, including definition, approach, facilitation, documentation, and successful completion of complex agile projects.
  • Risk management, assessing and managing risks associated with projects and programmes, maintaining risk data, facilitating risk assessments, and providing guidance on mitigation.
  • Resource allocation, managing resource allocation across projects, ensuring that the right people are assigned to the right projects at the right time.
  • Standardisation and governance, establishing standardised project management processes, methodologies, and templates, ensuring that projects adhere to our standards, which helps improve consistency and reduces the risk of project failure.
  • Reporting and communication, providing regular reporting to senior management and stakeholders about project and programme progress, status, and key performance metrics.
  • Performance monitoring, tracking project and programme performance through key performance indicators (KPIs) and metrics, allowing for timely identification of issues and deviations from the plan, enabling corrective actions to be taken.
  • Knowledge management, establishing knowledge warehouses to capture and share best practices, lessons learned, and historical project data.
  • Project portfolio management, prioritising and selecting projects and programmes that align with our strategic objectives, using business case and return on investment (ROI) decision gates to make informed decisions about which projects to pursue.
  • Change management, facilitating change management by ensuring that changes introduced through projects and programmes are effectively communicated, understood, and adopted.
  • Continuous improvement, identifying areas for process improvement and implementing changes to enhance the efficiency and effectiveness of our processes and practices.
  • Championing the Ipsum Way, utilising the Agile Sprint methodology, planning to break down the Ipsum Way process into weekly sprints with deliverable outputs.
  • Integration of new acquisitions and transitioning into the Ipsum Operating Model, learning from our IP-T (OTL) experiences, developing a 'playbook' which could be utilised for all new acquisitions, including feedback to the various Steer Co's on progress, issues, and areas needing support and attention.
  • Business transformation and development, using the team to design new projects which would deliver transformational changes to Ipsum.
  • Stewardship of the Full Potential Plan (FPP), taking the lead role in the development of our Full Potential Plan, working with members of the ELT, monitoring completion rates, successes, and areas where more focus is needed, working with the team to find solutions, including routine communication with the CEO and 3rd party investors where necessary.
  • Project delivery of IpsumLive Jobs, embedding and optimising the full potential of IpsumLive Jobs, including the scheduling and commercial module, vehicle and plant module, SHEQ module, and timesheet module, utilising the dashboard elements within IL-J during the ELT weekly session, holding the ELT heads to account to focus the delivery teams on the data-driven within the system.
  • Project delivery of IpsumLive Assets.
  • Centralisation of non-geographically necessary shared service tasks, investigating opportunities to centralise duplicated roles into a single location, once identified and agreed, delivering those changes without negatively impacting the operations of the business.
  • Drafting up departmental responsibilities, scope of operation, and expected deliverables.
  • Stewardship of the Competency system and administration across divisions.
  • Removal of any unclear lines of responsibilities within our structure or processes, clearing out unclear lines of responsibilities to minimise cross-overs of accountabilities through process mapping to understand where cross-business, cross-division synergies exist.
  • Designing a framework in how and when we should communicate with all employees/stakeholders, designing, developing, and embedding a communications plan which serves to inform individuals how we should communicate, when we should communicate, to whom we should communicate, and what to use in terms of the methods/martials.

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