Retail Operations Manager

3 days ago


Uckfield, East Sussex, United Kingdom Tesco Full time

About the Role

As a Shift Leader at Tesco, you'll be responsible for overseeing store operations and ensuring customer satisfaction. The role requires strong leadership skills, attention to detail, and excellent communication abilities.

Key Responsibilities:

  • Coordinating duty shifts and managing team members to deliver a clean, well-stocked store
  • Providing exceptional customer service, listening to customers' needs, and resolving issues promptly
  • Identifying opportunities for improvement, coaching colleagues, and providing feedback to enhance service quality
  • Maintaining a safe working environment and supporting colleagues in their daily tasks
  • Analyzing store performance and contributing to initiatives that improve operational efficiency
  • Serving as a role model, demonstrating high standards of behavior, and promoting a positive work culture

What We Offer:

We provide a competitive salary, starting from £14.28 per hour, with increases up to £15.41 for stores within the M25 area. Additionally, we offer flexible scheduling, with a minimum of 16 guaranteed hours per week, and opportunities for career growth and development.

Why Join Us?

Tesco values its employees and strives to create a supportive and inclusive work environment. As a Shift Leader, you'll have the opportunity to make a real difference in the lives of customers and colleagues alike, while developing your skills and expertise in retail operations management.


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