Retail Operations Manager
3 days ago
About the Role
As a Shift Leader at Tesco, you'll be responsible for overseeing store operations and ensuring customer satisfaction. The role requires strong leadership skills, attention to detail, and excellent communication abilities.
Key Responsibilities:
- Coordinating duty shifts and managing team members to deliver a clean, well-stocked store
- Providing exceptional customer service, listening to customers' needs, and resolving issues promptly
- Identifying opportunities for improvement, coaching colleagues, and providing feedback to enhance service quality
- Maintaining a safe working environment and supporting colleagues in their daily tasks
- Analyzing store performance and contributing to initiatives that improve operational efficiency
- Serving as a role model, demonstrating high standards of behavior, and promoting a positive work culture
What We Offer:
We provide a competitive salary, starting from £14.28 per hour, with increases up to £15.41 for stores within the M25 area. Additionally, we offer flexible scheduling, with a minimum of 16 guaranteed hours per week, and opportunities for career growth and development.
Why Join Us?
Tesco values its employees and strives to create a supportive and inclusive work environment. As a Shift Leader, you'll have the opportunity to make a real difference in the lives of customers and colleagues alike, while developing your skills and expertise in retail operations management.
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