Store Operations Manager
3 weeks ago
About the role
We're looking for a talented Store Operations Manager to join our team at Tesco. As a key member of our store operations team, you'll be responsible for ensuring the smooth day-to-day running of our store, including coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
Your key responsibilities will include:
- Coordinating the store team to ensure excellent customer service and a clean, well-stocked store environment
- Supporting your colleagues to deliver daily priorities and taking regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Maintaining a great understanding of how your store is performing, and assisting managers in delivering any actions that help improve the running of the store
- Leading from the front, and setting a great example for your colleagues in everything you do
What we're looking for:
- A great role model, who always gives thoughtful customer service that ensures every customer's needs are met
- Someone who can build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
- A clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
- Someone who can take the lead, and oversee the store in the absence of your Manager
- A good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
- Motivating, so you can inspire your team to deliver beyond expectations
What's in it for you:
- A lot of reasons why Tesco is a great place to work, including flexible hours and shift patterns, ongoing learning opportunities, and access to award-winning training
- An inclusive place where everyone's welcome, with a focus on diversity, equity, and inclusion
- A chance to be part of a company that's committed to serving its customers, communities, and planet a little better every day
About us:
Tesco is a leading retail company that's dedicated to serving its customers, communities, and planet a little better every day. We're proud to be a Disability Confident Leader and committed to providing a fully inclusive and accessible recruitment process.
We're looking for talented individuals who share our values and are passionate about delivering excellent customer service and store operations. If you're a motivated and flexible individual who is looking for a new challenge, we'd love to hear from you.
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