Service Desk Leadership Position

18 hours ago


Derbyshire, United Kingdom Frasers Group Full time
Job Description
  • Manage and lead the service desk team to ensure the smooth operation of the IT service desk
  • Provide exceptional support to end-users and conduct regular one-on-one meetings, performance reviews, and appraisals
  • Oversee day-to-day service desk operations and ensure Service Level Agreements (SLAs) are consistently met
Salary and Benefits

The estimated salary for this position is £45,000 per annum, plus benefits including a 20% bonus scheme, pension scheme, and access to training and development programs.


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