Systems Support Specialist

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bellway plc Full time

About the Role

We are seeking a highly skilled Systems Support Specialist to join our team at Bellway plc. As a key member of our IT department, you will be responsible for providing second-line system support for our COINS system.

Key Responsibilities

  • Manage and provide second-line system support for COINS.
  • Develop a strong working knowledge of COINS to support the existing and future business.
  • Diagnose and troubleshoot faults and issues, determine root cause and appropriate solutions.
  • Deliver system administration of COINS, including user maintenance, access rights, and system changes.
  • Monitor and maintain the IT Service Desk Solution, provide performance data, and develop the use of this solution within the business.

Requirements

  • Experience working with systems support and administration.
  • Experience working with SQL query tools and databases.
  • ITIL Foundation Certification.

What We Offer

  • Annual bonus.
  • Flexible working and core hours.
  • Contributory pension scheme.
  • Life assurance.

Why Join Us

Bellway plc is a leading house builder in the UK, and we are committed to providing a rewarding and fulfilling career for our employees. We offer a range of benefits and opportunities for professional development.


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