Systems Support Specialist
3 weeks ago
About the Role
We are seeking a highly skilled Systems Support Specialist to join our team at Bellway plc. As a key member of our IT department, you will be responsible for providing second-line system support for our COINS system.
Key Responsibilities
- Manage and provide second-line system support for COINS.
- Develop a strong working knowledge of COINS to support the existing and future business.
- Diagnose and troubleshoot faults and issues, determine root cause and appropriate solutions.
- Deliver system administration of COINS, including user maintenance, access rights, and system changes.
- Monitor and maintain the IT Service Desk Solution, provide performance data, and develop the use of this solution within the business.
Requirements
- Experience working with systems support and administration.
- Experience working with SQL query tools and databases.
- ITIL Foundation Certification.
What We Offer
- Annual bonus.
- Flexible working and core hours.
- Contributory pension scheme.
- Life assurance.
Why Join Us
Bellway plc is a leading house builder in the UK, and we are committed to providing a rewarding and fulfilling career for our employees. We offer a range of benefits and opportunities for professional development.
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