Aesthetic Field Service Technician

2 weeks ago

Kingswood, South Gloucestershire, United Kingdom Omega Resource Group Full time
Job Title: Aesthetic Field Service Engineer

Omega Resource Group is seeking a skilled Field Service Engineer to join their team in Bristol. This is a unique opportunity to work with a well-established engineering company that values excellent customer service and teamwork.

The successful candidate will be responsible for delivering, installing, maintaining, and servicing conveyor systems across the UK and occasionally internationally. This role requires strong mechanical and electrical skills, with the ability to work at height and use powered access equipment.

Key Responsibilities:

  • Ensure client site and health and safety procedures are followed at all times.
  • Adhere to method statements and risk assessments on-site.
  • Correctly use all provided PPE equipment and clothing.
  • Deliver goods and arrive on site on time and as agreed.
  • Work closely with clients and subcontractors to ensure their satisfaction.
  • Problem-solve on-site and use initiative to resolve queries with customers directly.
  • Provide accurate reports to line management using company procedures on completion of each assignment.
  • Maintain vehicles and cleanliness at all times, adhering to the Company Vehicle Policy.
  • Obtain sign-off from customers on completion of each assignment, indicating satisfaction and training customers in the best use and maintenance of conveyors.

Qualifications and Experience:

  • Mechanical and electrical installations and repairs experience required; conveyor experience advantageous.
  • Energetic and enthusiastic, with a determination to deliver excellent customer service.
  • Willingness to learn new skills as the role evolves.
  • Availability for work-away for jobs across the UK and occasional international travel.
  • Ability to work variable shift patterns, including night work, weekend work, and double shifts.
  • Excellent practical and mechanical skills, with the ability to use power tools.
  • Permits to use and operate powered access equipment and scaffold towers, with experience working at height essential.
  • Full driving license with minimum points.

On Offer:

  • Overtime rate paid at x1.5 after 10 hours within the working month.
  • Working away when required - £75 per night bonus, plus a Premier Inn and meal deal paid for.
  • Cost of living bonus, approximately £250 per month, once the probation period is completed.

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