Digital Support Specialist

4 days ago


Sheffield, Sheffield, United Kingdom HSBC Full time
Senior Integration Delivery and Support Specialist

As a key member of our technology team, you will play a crucial role in building innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world.

You will be responsible for providing software development and support to each of our Global Businesses and Global Functions, working closely with the Global Head of SSD (Self Service Device – ATM) Engineering and other WPB (Wealth and Personal Banking) Self Service software development colleagues.

The role will involve:

  1. Supporting the OS Build Images and Infrastructure software on the UK ATMs and Express bank tablet estate.
  2. Providing consultancy support on ATM Software development projects.
  3. Assisting third party field engineers and ATM Helpdesk with Deployment/BAU issues.
  4. Owning the patching and software upgrade process for UK ATMs.
  5. Assisting with Audit discussions related to ATM infrastructure stack and helping remediate any findings arising from the audit.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare, enhanced maternity and adoption pay, and a contributory pension scheme with a generous employer contribution.



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