Client Service Lead

1 week ago


Guildford, Surrey, United Kingdom The Recruitment Consultancy Ltd Full time
Role Overview

We are looking for an experienced Client Accounts leader to join our team, focusing on delivering exceptional client service and driving operational excellence.

Key Performance Indicators:

  • Lead a high-performing team, achieving targets and exceeding client expectations.
  • Improve team productivity and efficiency, reducing response times and increasing customer satisfaction.
  • Ensure accurate and timely financial transactions, minimizing errors and delays.
  • Maintain strict compliance with regulatory requirements, protecting both the company and its clients.
  • Develop and implement effective strategies to enhance client relationships and promote loyalty.
  • Address client complaints and concerns promptly and professionally, resolving issues efficiently.

The estimated salary for this role is £35,000 per annum, plus bonus and benefits.



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