Client Service Lead
1 week ago
We are looking for an experienced Client Accounts leader to join our team, focusing on delivering exceptional client service and driving operational excellence.
Key Performance Indicators:
- Lead a high-performing team, achieving targets and exceeding client expectations.
- Improve team productivity and efficiency, reducing response times and increasing customer satisfaction.
- Ensure accurate and timely financial transactions, minimizing errors and delays.
- Maintain strict compliance with regulatory requirements, protecting both the company and its clients.
- Develop and implement effective strategies to enhance client relationships and promote loyalty.
- Address client complaints and concerns promptly and professionally, resolving issues efficiently.
The estimated salary for this role is £35,000 per annum, plus bonus and benefits.
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