Transport Operations Director
3 weeks ago
Job Title: Transport Operations Director
Job Summary:
We are seeking an experienced Transport Operations Director to lead our transport operations and drive business growth. The successful candidate will have a proven track record of delivering innovative performance, operational excellence, and colleague leadership in a large Open Book transport contract.
Key Responsibilities:
- Resource management and control, including fleet build & renewal strategy, people recruitment, development, engagement & retention to delivery customer volume within agreed KPIs.
- Safety, legal and policy compliance including fleet audit compliance, Ops Ex standards compliance and the deliver of a safe operation through the achievement of H&S standards and KPIs.
- Deliver operational solution to delight the customer within agreed KPIs, including Yard management, trunking to multiple Out-bases across the UK & NI, Outbase cross dock and despatch process and final mile store deliver, with added value backhaul to achieve budgeted targets.
- Budgetary controls to delivery agreed customer open book budgets & Wincanton wider business budgets and achieve KPI. Create, set and agree budgets and budget targets, including initiatives to maximise opportunity through CI initiatives.
- Set strategy for the contract to delivery objectives of the customer and the Wincanton business, communicate and cascade the strategic road map, broken down into specific measurable task at site level to ensure team are clear on objectives to support the delivery of the wider strategy and are empowered to do so, with meaningful, purposeful work.
- Directly manage national paragon planning team of 6 planners/managers and also manage a team that are responsible for all Trade Counter risk assessments including working with the customers property team to review new Trade counter sites and manage part of the sign off process for new stores.
- Directly manage the transport H&S team, training department and risk assessors. All transport processes (SSOW) managing safety with 4 driver trainers plus 3 store risk assessors. All training including external CPC training is conducted in house along with all recruitment both internal and external.
- Management of the selection, performance negotiating commercial terms for external out bases run by 3rd party companies including exporting to the ROI.
Requirements:
- Proven experienced as a GM within a large Open Book transport contract, leading all aspects of delivering innovative performance, operational excellence and colleague leadership.
- Knowledge of support services / contracts business model (including 3PL).
- Demonstrable exemplary customer relationship management skills with the flexibility in style and approach to engaging with a number of senior customer partners, with varying requirements at the same time.
- Excellent commercial acumen - understands dynamics of 'open/ closed book' contracts & will work alongside the Account team that is focused on performance, with a significant experience of managing large, complex Open Book contracts over multiple sites.
- Well-developed interpersonal skills with an ability to influence at all levels.
- Clear evidence of owning relationship and engagement with Unions.
- Agile approach to strategy and planning with a proven experience of adapting operational plans to changing customer requirements whilst also achieving a commercial benefit.
- Understands team dynamics and composition and applies knowledge to develop high performing teams; ensure clear ownership & accountability with a focus on skills gap analysis and robust development plans to team have relevant capability and have an opportunity for progression.
What We Offer:
We offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more. Our people are at the core of our business and what makes Wincanton great. That's why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Our Commitment:
We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.
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