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Digital Sales Consultant

2 months ago


Ilford, Greater London, United Kingdom EE Retail Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor at EE Retail. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.

Key Responsibilities
  • Provide personalized customer service and support to customers in-store and over the phone.
  • Build and maintain relationships with customers to understand their needs and preferences.
  • Upsell and cross-sell products and services to customers, ensuring they receive the best possible solution for their needs.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Stay up-to-date with product knowledge and promotions to provide expert advice to customers.
What We Offer
  • A competitive starting salary of £13.55 per hour, plus an uncapped commission scheme.
  • Huge discounts off EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
  • Support in carving your own career path, with opportunities for professional development and growth.
  • Season Ticket Travel Loan, providing financial support for travel to and from work.
  • Volunteering days, allowing you to give back to your local community.
  • Optional Private Healthcare and Dental, protecting you and your family.
Why Join Us?

At EE Retail, we pride ourselves on our inclusive and supportive team culture. We believe in developing our people and providing opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.